Stay Ahead Of...

Small, but mighty. Chatbots can automate an entire customer support request. As long as the process is repetitive and predictable, your trusty chatbot can handle it. Take, for example, this chatbot’s process:

  1. Customer sends a request via chatbot chat
  2. Extracts the client information and matches it to the insurance details
  3. Allocates the closest service center to the customers residence
  4. Generates a shipping slip barcode
  5. Generates and sends a confirmation e-mail to the customer with all the relevant information
  6. Delivers the relevant information to the chatbot in order to conclude interaction

Log in to comment