The best way to encourage people to leave happy reviews is to provide an excellent service, glowing customer service, and personalized content. When people are happy, they want to help other customers have a happy experience as well.
- 90% leave reviews to help others make good decisions
- 86% leave reviews to share experiences
- 70% trust a business with at least 6-10 reviews
And even when your customers are happy, they have busy lives too. Sometimes they need that gentle reminder to leave a review. Just asking with an email or call is all it takes.
And why not go above and beyond for your customer and upsell them at the same time? Provide an incentive for leaving a review whether that be a coupon, discount, or freebie.